black screen (no video) after reboot >>
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Today: 08.10.2025 - 05:02:50
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black screen (no video) after reboot

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Infini IV

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Statistics:
Messages: 70
Registration: 11.19.2003

Hello. After installing the drivers and plugging everything in, everything works fine. My 3rd monitor works as expected. However, if I reboot, all I get is a black screen/no video. The monitor still registers in Windows and I can see it in display properties, and I can drag windows into it. Just no video. This is my setup: HP EliteBook 8440p HP Dock DVI monitor plugged into dock VGA monitor plugged into dock DVI monitor plugged into Plugable DVI-VGA adapter I've tried with or without the dock and have the same problem. Any ideas/advice? Thanks in advance!

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Message # 1 31.12.23 - 07:40:42
RE: black screen (no video) after reboot

m34ever

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Messages: 42
Registration: 05.01.2001

Hi, Please attach the logs from this tool: When you reply please select "Manage Attachments" from the "Additional Options" section below. From there select Upload and navigate to the output of the tool. Thanks, James

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Message # 2 31.12.23 - 07:52:07
RE: black screen (no video) after reboot

Fair

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Statistics:
Messages: 3,636
Registration: 10.16.2003

Hi, Really need the logs to advise. What graphics card make, model and driver version to you have installed? Does this happen with the latest version of the graphics card driver? Can you send the results of your notebook's system info file (run msinfo32.exe) or the results of dxdiag (run dxdiag.exe)? What version of DisplayLink software do you have installed? Does this happen with the latest version (7.6 M0) Do you have another monitor you can try? Some other tips for things to try can be found here: Let me know how you get on. Thanks, James

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Terry Fair @ Vorshlag Motorsports
Message # 3 31.12.23 - 07:57:56
RE: black screen (no video) after reboot

///Mwannabe

user




Statistics:
Messages: 245
Registration: 12.14.2002

Turns out DisplayLink drivers conflict with Citrix Display Drivers, which I have installed on my machine. I don't see anything about it in this forum but I'll start a new thread to see if anyone knows anything about it.

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Message # 4 31.12.23 - 08:09:24
RE: black screen (no video) after reboot
Hey, Wilbert - ColorMatrix for HC/ProCoder? : Previous topicNext topic: Problems with quadcore rack PC + PT 7.3.1cs2 + digi002
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